FULL TIME
STUDENT
Sept. 2007-May 2010
· Current on use of popular Microsoft software applications and legal
issues affecting HR
Experience
Maintenance Technician
May 2004-Sept. 2007
Intel, Colorado Springs,
CO
· Level 1 Certification on several Wet Etch, Dry Etch
and Implant operations, Certified peer trainer
Customer Service Representative
Feb. 2003-Jan. 2004
Fleet
Bank, Colorado Springs, CO
· Resolved 97% of customer issues in one call,
resulting in high level of customer satisfaction
Owner
2000-2002
Elegant Accents Interiors, Colorado
Springs,
CO
· Performed all tasks related to starting and
operating a small retail interior decorating business
Materials Technical Support Machine Assistant Supervisor and
Technician
Feb.1995-June 2001
Hewlett-Packard, Vancouver, WA &
Colorado Springs, CO
·
Promoted from Senior
Maintenance Technician to Machine Assistant Supervisor within first year
·
Successfully
supervised 25 employees, 5 workers on each of 5 different shifts in a dynamic
production environment, received excellent performance review and raise
·
Responsible for direct
supervision of maintenance staff, including hiring, performance reviews, wage
administration, and disciplinary actions for subordinates, received a
commendation from head of HR for handling of disciplinary action
·
Successfully managed
maintenance procedures using MAXIMO to maximize production flow in rapidly
increasing production environment by reducing unscheduled production down
time by 15%
Cynthia Rollins
(903)
330-4207
·
Ensured OSHA standards
were met for equipment maintenance, including machine safeties, modification
of equipment, established operating procedures and oversaw the maintenance of
all department production and support equipment
·
Chairperson of BeSafe
committee, implemented Behavioral Safety program which reduced overall
OSHA-recordable injuries by 21%
·
Tested machines and
equipment to ensure fulfillment of contract specifications by performing
onsite and vendor’s site acceptance testing of Robopal palletizer and K&S
wire-bonder
·
Increased overall
technical skill of manufacturing technician team through training and peer
mentoring
·
Supervised all
purchasing of equipment and spare parts for Materials department
·
Ensured that the
responsibilities, authorities and accountability of all direct subordinates
were defined and understood
·
Responsible for
teaching all production personnel or other mechanics on the proper use of new
equipment
·
Attended ProMat
equipment manufacturing trade show to upgrade equipment, and knowledge of new
technology
·
Addressed and remedied
all safety issues concerning machinery including written justification for
approval of catwalk for one mile of overhead conveyor system, reduced
fatality potential by 42%
Homemaker
July 1990 – January 1995
Associate Engineer
April 1989- June 1990
Sun Microsystems, Milpitas,
CA
·
Managed $28K
electrical conversion of warehouse to production facility including
specification of electrical requirements and drawing of electrical prints; met
aggressive conversion deadline 3 weeks ahead of facilities shortest possible
completion date thereby adding capacity of 200 units per week resulting in
increased gross sales of $6,000,000
·
Successfully
rebalanced assembly production line to meet changing weekly shipment
schedules
Certification
Professional
in Human Resources
(PHR)
June
2010
Education
Bachelor’s Degree, Business Management
University of
Colorado
May 2010
B.S., Major: Business Management
Utah
Technical College
Two
Year Certificate, Electrical Automation Technology
